Term and Conditions

2.1 Account Accuracy

When creating an account or making purchases, you agree to provide accurate, current, and complete information—just like you’d want your goalie to track every shot.

2.2 Age Requirements

You must be at least 18 years old or have parental consent to make purchases. Junior players, get your coach or parent to assist!

2.3 Prohibited Conduct

You agree not to:

• Use our site for any illegal purpose
• Attempt to interfere with our systems
• Make fraudulent purchases
• Resell our products commercially without authorization

3.1 Hockey Gear Description

We specialize in:

• Goalie equipment (blockers, catchers, leg pads, masks)
• Player protection (helmets, elbow pads, chest protection)
• Performance sticks (composite one-piece and junior/intermediate)
• Skates for ice and inline hockey

Note: Product colors may vary slightly from website images due to monitor settings.

3.2 Product Availability

Like a breakaway chance, some items sell out fast. All orders are subject to availability. If an item becomes unavailable after ordering, we’ll notify you faster than a goalie whistle.

3.3 Safety Notice

All protective gear should be properly fitted before use. We recommend professional fitting for helmets, masks, and goalie equipment—your safety is more important than a playoff game.

4.1 Order Process

When you place an order, you’ll receive an order confirmation—consider this your first assist toward getting geared up. A second email will follow when your items ship.

4.2 Pricing

All prices are in USD. Like a well-timed line change, we reserve the right to adjust prices if necessary, though you’ll always pay the price shown at checkout.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely—we guard your information tighter than a goalie protects the five-hole.

4.4 Order Changes

Need to modify your order? Contact our Customer Defense Line at [email protected] immediately. Once an order processes (usually within 1-2 business days), changes may not be possible.

5.1 Processing Time

We hustle to get your gear ready:

• Processing: 1-2 business days (excluding weekends/holidays)
• Tracking information sent via email upon shipment

5.2 Shipping Options

Choose your delivery speed:

• Standard Shipping ($12.95 USD): DHL/FedEx, 10-15 business days after shipping
• Free Shipping (orders $50+ USD): EMS, 15-25 business days after shipping

5.3 International Orders

We ship worldwide (excluding some remote areas and parts of Asia). Delivery times may vary based on customs processing—sometimes slower than a delayed penalty call.

5.4 Delivery Issues

If your gear doesn’t arrive as expected, contact us within 30 days of shipment. We’ll work with the carrier to investigate—teamwork makes the dream work.

6.1 Return Policy

We stand behind our products like a goalie in the crease:

• 15-day return window from delivery date
• Free return shipping on exchanges (US only)
• Refunds processed within 3-5 business days after we receive your return

6.2 Non-Returnable Items

For player safety and hygiene, we cannot accept returns on:

• Used goalie catchers & blockers
• Helmets & face protection (unless defective)
• Custom-fitted equipment
• Opened protective gear (chest/arm protection, elbow pads)

All returns must be in original condition with tags attached—like you just took them out of the box after warmups.

6.3 Return Process

Email [email protected] within 15 days with your order details. We’ll provide return instructions faster than a tape-to-tape pass.

6.4 Defective Items

Found a flaw? Contact us immediately with photos and description. We’ll arrange a free return and replacement—faster than a penalty shot!